Your privacy matters
Discreet by design.
Your pleasure stays your business.
Every Dear Desire order is packed in plain, unbranded packaging, with no indication of what's inside.
Plain packaging. No Dear Desire branding. Private billing descriptor
What will my order look like?
Just an ordinary parcel.
Your Dear Desire order arrives in a plain cardboard box, with no obvious branding or description of the products inside.
From the outside, it looks like any other everyday delivery.
There is nothing on the parcel that gives away what's inside.
At a glance
Nothing on the outside gives it away.
Plain cardboard packaging
HSB Trading (Pty) Ltd
HSB Trading (Pty) Ltd
Nothing revealing the contents
Your privacy doesn't stop at the door
What will show on my bank statement?
When you place an order with Dear Desire, your payment will appear on your bank statement or transaction history as:
HSB Trading (Pty) Ltd
There will be no mention of Dear Desire or the products you've purchased.
Your shipping label
Nothing obvious. Nothing revealing.
Your shipping label won't identify Dear Desire or the products inside your order.
Your waybill will show:
HSB Trading (Pty) Ltd
Your parcel remains discreet throughout its journey.
Discreet delivery
Delivered with care.
We use The Courier Guy/RAM to deliver your orders across South Africa.
Your parcel is securely packaged and externally discreet, so you can shop with confidence.
Private. Discreet. No judgement.
You don't need to explain yourself.
Whether you're buying your first toy, exploring something new with a partner or treating yourself, your order is yours.
We believe pleasure should feel exciting, not embarrassing. That's why we've designed every part of the Dear Desire experience with your privacy in mind.
Need help?
Frequently Asked Questions
Yes. All online orders are shipped in plain, unbranded packaging with no indication of the contents.
No. Your parcel will not display Dear Desire branding or information about the products inside.
Payments will appear as HSB Trading (Pty) Ltd.
Your waybill will show HSB Trading (Pty) Ltd rather than Dear Desire or the contents of your order.
The parcel is externally discreet and does not identify its contents.
Yes. If you're having an order delivered to a workplace, we recommend using an address where you can personally receive the parcel.
Yes. You'll receive your tracking information after your order has been dispatched.
Shop privately. Shop confidently.
Your pleasure is personal.
Your packaging should be too.